"We believe that in the next 3 years, the majority of B2C businesses around the world will need to equip themselves with a voice assistant to respond to their customers and allow human teams to focus on high-value tasks. Yelda is the operating system for these enterprise voice assistants."
It all started in 2017, after Thomas, Antoine and Marie finished yet another custom-developed chatbot project. At that moment, we realize two things. On the one hand, there was no need to redevelop a custom chatbot for every customer, as most questions and conversations were very similar from one company to another.
On the other hand, voice was emerging as a new vector of communication between humans and machines, thanks to the democratization of machine learning, a tool that has considerably increased the performance and possibilities of voice.
Yelda was born from this observation, a SAAS platform for the creation of voice assistants for companies, with the objective of simplifying the creation of voice assistants to talk to customers, prospects or employees of a company. Thanks to the trust of large companies such as FNAC, Sodebo, Eiffage or BNP Paribas, Yelda designs and develops a tool of unprecedented simplicity and unmatched performance, which allows to deploy an assistant in a few minutes, whatever the industry or the vertical of the company.
Thanks to our first clients (FNAC, Sodebo, FM Logistic...), we launched Yelda with the support of IMT Starter, the incubator of the Mines-Telecom group from which the founders of Yelda come.
As soon as it was launched, Yelda raised 250,000 euros in pre-seed to finance R&D from Business Angels and the BPI.
In his first year, Yelda was admitted to the Founder Program of Station F, the largest start-up campus in the world, based in Paris 13ème!
Yelda is named one of the 40 most promising startups of Station F (among 1000 startups!)
Many companies such as Eiffage, Prixtel, GL Events or Apsys shopping centers trust Yelda.
Yelda annonce sa deuxième levée de fond pour un montant de 500 000 euros via des Business Angels et la BPI.
In a world turned upside down by Covid-19, Yelda deploys its solution in the healthcare sector: pharmacies, hospitals, medical offices, etc.
Following the success of several tenders, Yelda deploys its expertise to town halls, communities of municipalities and other public entities, to automate the user relationship and free up precious time for agents!
Yelda wins prestigious budgets (WHO, IARC), and signs key partnerships (DGAC, SFR). Yelda is invited to the Salon des Maires et des collectivités to present how AI can help municipalities to improve the reception and service to users.