How it works!

a bot for your FAQs


Yelda’s Smart FAQ skill enables your company to automatically answer any question amongst your company’s specific FAQ list. Yelda will recognize hundreds of different ways a consumer can ask you any single question amongst the list, and reply accordingly.

Request types

Every question frequently asked by your customers can be supported : your opening hours, the composition of your products, your services' pricing, and so on.

Platforms

Currently available on your website, on Facebook Messenger, and Google Home & Google Assistant. Amazon Alexa compatibility is coming.

Setup

All you have to do is upload or link your FAQs on your Yelda back office, and it works !