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Our SaaS platform is the simplest solution for creating your company's chatbot / voicebot. Bots created with Yelda artificial intelligence are truly capable of chatting, like chatGPT.
“YeldaAI allows Customer and User Services to 100% automate recurring calls that clog up agent lines. They can therefore focus on meaningful discussions.”
We meet with Customer Service or User Relations agents every day. They share the same problems. Overwhelmed by repetitive and alienating tasks, they aspire to do what they really shine at: advise, help, support. Thanks to our intelligent virtual agents, we free up these dedicated professionals so that they can concentrate on what really matters: human exchanges to support their interlocutors.
AI is not intended to replace human contact, quite the contrary. We believe that it should be used to promote it.
We've all experienced the frustrations of outdated automated systems, taking us in endless circles. YeldaAI is a game changer. Our callbots are designed to provide effective responses instantly, saving customers time and reducing stress levels. And when they need human advice, agents are more available to listen to them.
By removing unnecessary barriers, we pave the way for richer interactions between agents and customers. With less time spent resolving minor problems, there is more time for quality advice, attentive listening and personalized support.
Thanks to our first clients (FNAC, Sodebo, FM Logistic...), we launcged YeldaAI with the support of the business incubator of the Mines-Telecom where the founders of Yelda graduated.
As soon as it is launched, YeldaAI raises US$ 275,000 in pre-seed to fund R&D with Business Angels and the French public sector investment bank (BPI).
In its first year, YeldaAI was admitted to the Founder Program at Station F, the largest start-up campus in the world, based in Paris.
Yelda is named one of Station F's 40 most promising start-ups (among 1000 start-ups!)
Many companies such as Eiffage, Prixtel, GL Events or Apsys shopping centers trust YeldaAI.
YeldaAI announces its second fundraising for an amount of US$ 550,000 via Business Angels and the French public sector investment bank (BPI).
Following the winning of several calls for tenders, YeldaAI deploys its expertise to the services of town halls, community of municipalities and other public entities, to automate user relations and free up precious time for agents!
YeldaAI wins prestigious budgets (WHO, IARC), and signs key partnerships (French Civil Aviation Authority, SFR). Yelda is invited to the Mayors and Communities Show to present how AI can help communities improve reception and service to users.
In a world disrupted by Covid-19, YeldaAI is deploying its solution in the health sector: pharmacies, hospitals, medical practices, etc.
YeldaAI deploys its innovative hybrid solution based on generative AI and intention detection, all deployed by voice. Yelda AI becomes the first telephony solution based on generative AI.
