YeldaAI's voice assistants can perfectly identify the reason for a call and transfer customers to the correct department.

When a call is redirected, all the essential information (name, account number, etc.) is also transferred.

If you'd like, the AI can start solving the problem before transferring the call. The goal is to only transfer the most complex calls to human agents, offering quick answers and self-service solutions to customers when possible. All without compromising on the customer experience.

Automate call routing with a callbot

Far more powerful than an IVS, callbots are the perfect solution for managing call routing.

Understand your customers and transfer the calls to the correct department every time.

Reduce AHT with information from the virtual agent

A nicer human voice and more effective than an IVS system.

YeldaAI’s Customers Can See The Difference

Here are the results our customers have enjoyed after implementing our vocal AI

63%reduction in call volume after one month of implementation

84%customer satisfaction

8%increase in revenue by never missing a call

Request a Demo

We will get back to you in under 48 hs to schedule a personalized demo of YeldaAI.

A Complete Solution for Automating Your Customer Service

Scheduling Appointments

Taking / Canceling / Postponing appointments or reservations over the phone

Taking Payments

Secure payments and refunds

Integration with Your Systems

Native integration with your existing tools

Personalized Customer Experience

Welcome your loyal customers with a personalized experience

Answer FAQs

Answer every FAQ and recurring customer query

Eliminate No-Shows

By calling customers to confirm each appointment