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The Voice innovation experts at YeldaAI
Before YeldaAI, Thomas Jestin co-founded KRDS, a digital communication agency operating across Europe and Asia. He is also a member of the NXU and Live with AI think tanks, which explore the impact of artificial intelligence on society.
He regularly speaks at conferences and on podcasts about AI-related topics, as well as space exploration!
Thomas Jestin and Thomas Guenoux share much more than just their first name. Before creating YeldaAI in 2018, Thomas Guenoux co-founded and developed the digital agency KRDS, working with iconic clients such as LVMH and Coca-Cola. He is also the creator of CommitStrip, the reference comic blog for developers worldwide.
A technology enthusiast and graduate of Institut Mines-Télécom Business School, he regularly speaks at conferences in Europe and the United States about technology topics in the startup/scale-up world.
At YeldaAI, we operate like a symphony orchestra. Every team member plays a vital role in orchestrating the perfect harmony between technology and customer service.
Our AI and NLP engineers are the conductors of our technology.
They compose the algorithms that enable our virtual agents to understand and express themselves with the finesse worthy of the greatest conversational virtuosos.
Thanks to their expertise, our generative AI solutions can juggle complex conversations without ever missing a beat !
Our configuration specialists are YeldaAI's orchestra tuners. They adjust every note of your solution to ensure it resonates perfectly with your existing systems.
Their precision enables seamless integration with your knowledge base, intranet, or CRM tools.
Our customer experience experts are the choirmasters who ensure every interaction with your virtual agent results in a perfect melody.
They analyze, refine, and optimize your callbot's performance so that every customer can enjoy a concert of excellence, any time of day or night.
Our support and training team is like the stage technicians of a grand show.
Always behind the scenes but essential, they ensure your YeldaAI solution shines brightly, answering your questions and resolving unexpected issues with the efficiency of a stage magician.
Our team is constantly growing! If you dream of being part of the grand symphony of customer relationship innovation, check out our job opportunities or contact us.