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A voice assistant to answer every call

Yelda is the easiest software to create your organization's smart callbot / voicebot. Answer your customers and users on the phone, on your website/mobile, on WhatsApp, Messenger, etc.

Successful companies trust Yelda to automate customer service

Deploy your intelligent voice robot anywhere

Automatically respond to your customers on all channels, with an AI-powered voicebot that holds conversations in natural language!

Callbot

On the phone: Automated processing of customer requests, reservations, call redirection in natural language, etc. No more old-fashioned IVR!

Voicebot

Enhance your web & mobile site with an intelligent virtual assistant that interacts in writing but also by voice, and always in natural language!

Voice chatbot

Also deploy your bot on digital platforms where your customers are: WhatsApp, Messenger, Instagram, Alexa.

Activate the questions you want to answer automatically

With Yelda, the features of your callbot / voicebot are gathered in pre-trained modules. As soon as you activate a module, your assistant can talk to your customers, and it already understands 80% of their questions!

FAQ
Customer Service
Voice-commerce
Hiring
Marketing
Content

Customize your callbot / voicebot

With Yelda, you can adapt all the answers of your voicebot, and easily add all the new questions that your assistant should be able to handle. Thanks to our integrated crowdsourcing system coupled with our AI, the understanding of your customers' natural language queries improves over time without you having to do anything!

Deploy your assistant anywhere in minutes

With Yelda, you are only a few clicks away from putting your voice bot / callbot on your website, phone, Messenger / WhatsApp / Instagram.

Built-in compatibility

Yelda est compatible avec toutes les plateformes digitales + le téléphone

Pre-scripted scenarios

Thanks to our conversational intelligence technology, you don't have any conversation tree to manage, your voicebot / callbot works without tedious parameterization!

Identify your customers' expectations

Statistics and verbatims of all conversations between your customers and your assistant are available in your Yelda interface. This allows you to improve your voicebot / callbot, but above all to have a complete vision of your customers' expectations, including on subjects you had not anticipated!

They trust us

What our customers say about Yelda

It's very easy to use, and the interface is really smart!

Sonia C. - Eiffage

Yelda is much better than any other solution in our benchmark.

Leslie P. - Apsys

We were impressed by the ease of creating a voicebot with Yelda.

Pascal V. - TBWA

Customer Testimonial - Best Western

Delphine Rhodes - Directrice Relations Clients et Services Hôtels

🇫🇷 Customer Testimonial - Best Western

Delphine Rhodes - Directrice Relations Clients et Services Hôtels

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About Yelda

We are a passionate team, based in Paris, at Station F and composed of experts in bots, natural language understanding and artificial intelligence. We are convinced that all the interfaces we use today as consumers, businesses or employees will be revolutionized by the integration of Voice. Initially incubated at IMT Starter, Yelda was then selected in 2019 in the Future 40, the 40 most promising start-ups among the 1000 that are in Station F. IN 2020, Yelda is raising a second round of funding to pursue the voice transformation of its customers.

"We believe that in the next years, the majority of businesses around the world will need to equip themselves with an intelligent voicebot/callbot to respond to their customers. Yelda is the operating system for these enterprise voice assistants."

Thomas Gx - CEO, Yelda

They talk about us

Request a demo

Deploy in a few days a voicebot on your website, a callbot on your phone or a voice chatbot on your messaging apps!