Menu

AI-powered Virtual Agents for Your Call Center

Improve customer service and reduce costs thanks to our AI callbot, voicebot, and chatbot solutions.

Request a demo

The Perfect Solution for Call Centers

98% intent recognition
91%customer satisfaction
94%resolution rate

Instantly Respond to Your Customers and Free Up Human Agents from Repetitive Calls

Improve Your Customer Satisfaction

by eliminating wait times.
AHT reduced by 1 minute thanks to our callbots.

Reduce Your Call Volume by Up to 60%

by automating recurring calls.

Make AI Work for People

by letting your human agents focus on more complex tasks

Call Spikes Are No Longer a Problem

Your virtual agent can instantly pick up 100% of calls, even during spikes.

identification 1.png

Take Advantage of Your Data

The data you need, in real-time.

Our dashboards offer a clear vision of customer conversations, transforming data into actionable insights. Identify opportunities for optimization in the blink of an eye.

Easily access call transcriptions and predict problems before they result in increased call volume. Make clear decisions and be proactive with your answers.

Capture d’écran 2022-12-29 145857.jpg

YeldaAI Manages Repetitive Customer Service Tasks

Our solution can be implemented without writing a single line of code and integrates perfectly into your processes. Finally, a virtual agent capable of conversing! And without your data leaving France.

Appointment Scheduling

Appointment automation with reminders

Completing Transactions

Our bots can manage payments safely and securely

Managing Accounts

Customers can access account information

Enrich CRM

Our software connects to your CRM to improve it using call data

Analyze Data

All data is handled and stored by YeldaAI

Outgoing Calls

YeldaAI can manage outgoing calls as well as incoming calls

Request a demo

We'll provide you with a personalized callbot demonstration!

Error