Discover how Prixtel leverage Yelda to provide a voice-first chat experience on their website
Prixtel, a leading French MVNO, wanted to provide a voice-first support to their prospect. Indeed, Prixtel provides a 100% self-service digital experience, without any agent available over the phone.
Yelda deployed two modules : "FAQ" and "Customer care". All conversations flows are already prepared and trained. 50 usuals prospects issues has been integrated into Yelda.
Prixtel Voice Assistant reached quickly 85% of understanding rate + 50% of voice requests on mobile!
Get early access to Yelda and get your voice assistant on your website and on smart speakers immediatly!