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Thanks to Yelda, Steel became the first European shopping center to equip itself with a voice assistant, available on website and physical terminals.
On the occasion of its opening, the Steel center anticipates a large number of questions from its future customers and wishes to equip itself with a modern and reliable virtual assistant.
Yelda has deployed the “Ponpon” virtual assistant on mobile and website, which handles questions directly, by text and by voice.
Nearly 90% comprehension rate.
More than 4500 conversations in the first month!
Faced with this massive influx, the marketing team saves precious time.
Deploy your voice assistant on the phone, on your website, Google Home, Alexa or phone in a few days!