Your virtual agent powered by generative AI answers 100% of calls to your customer service.
Respond instantly to your customers and relieve your agents of repetitive calls.

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They trust us

Human-level conversations

As if they were speaking to a human agent, your customers can express themselves naturally, respond to a question, change the subject, etc.

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AI handles more than 50% of your calls autonomously

Your virtual agent handles a large portion of your customers' calls on its own, without human intervention. It transfers other calls to your agents after qualifying them.

Connect your systems

YeldaAI connects natively to your systems so that your virtual agent provides the right answers to your customers.

The same AI for all your communication channels

Set up your virtual agent once, it is then available on all your channels: telephone, your website, email, Messenger, WhatsApp, etc.

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Deploy a callbot on the phone, a voicebot on your website or a voice chatbot on a messaging apps in just a few days!

Deploy your voice virtual agent everywhere

Automatically respond to your customers on the channels of your choice, with an AI-powered voicebot that holds conversations in natural language, like a human!

Callbot

On the Phone: automated processing of customer requests, reservations, call redirection in natural language, etc. No more old-fashioned IVRs!

Voicebot

Equip your website & mobile site with an intelligent virtual agent that interacts in writing but also by voice, and always in natural language!

Voice chatbot

Deploy your virtual agent on the digital platforms where your customers are: WhatsApp, Messenger, Instagram, etc.

FAQ

What is a callbot?

A callbot is a voice conversational agent that, using artificial intelligence, can autonomously and naturally understand and respond to customer inquiries during phone calls.

Callbots use two main technologies: voice recognition and speech processing. The bot uses voice recognition to understand what the user's saying, transforms it into text that it can read, deals with the request, and then reconverts the text back into speech to talk to the person on the call.

Why integrate a callbot into your customer service?

An AI callbot solution improves customer service by offering 24/7 availability, reducing wait times, and handling up to 50% of calls. This increases operational productivity by 59% and reduces costs while enhancing the customer experience.

How to integrate a callbot into your business?

Define your objectives, choose a suitable solution like YeldaAI for a no-code and customizable option, plan and implement the system, customize the callbot, test and adjust, launch it by informing customers, monitor performance, and continuously optimize to enhance the user experience.

How much does a callbot cost?

YeldaAI offers free setup and charges only $0.15 per minute of communication, which is cheaper than the cost of a minute with a human agent.